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Usability Testing
Evaluating the UX of your product in a
contextualized environment.
We bridge the gap between design intent and user reality.
By observing actual users navigating your digital ecosystem,
we reveal the friction points that data alone cannot explain.
94%
Issue detection rate
across moderated
sessions3×
Faster iteration when testing is done early
in the process5–8
Participants needed to uncover core usability gaps100+
Usability studies
delivered across
Belgium and EuropeWhat we uncover
The questions usability
testing answers.
Each session is designed around the critical
unknowns in your product. We move beyond
generic benchmarks to answer the specific
questions your team is navigating.
01
Can users complete the tasks that matter most or do they fall off before converting?
02
Can users complete the tasks that matter most or do they fall off before converting?
03
Is the information architecture intuitive, or does it reflect internal logic your users don't share?
04
How efficiently can users reach their goals—and where does cognitive load become a barrier?
05
Are there unnecessary steps or redundant interactions creating drag in key workflows?
06
Do error messages actually help users recover, or do they deepen existing confusion?
How we run sessions
Testing formats we offer
Moderated Testing
A DUX researcher guides participants through tasks in real time, probing for reasoning and emotional reactions as they unfold. Best for exploratory stages where context matters.
Unmoderated Testing
Participants complete tasks independently on their own devices. We capture screen recordings, mouse paths, and verbal think-aloud. Scalable
and fast for validation phases.
Prototype Testing
Test before a single line of production code is written. We run sessions on Figma or interactive prototypes to validate flows and reveal critical design assumptions early.
STRATEGIC ALIGNMENT
When Usability Testing is the right tool
Not every question calls for a study. These are the
scenarios where this method delivers the most
signal per euro invested.
Observe behavior — uncover the 'why' behind the
quantitative drop-off data in your analytics dashboard.
Identify friction — surface interaction failures that
survey responses or interviews will never capture.
De-risk launches — validate a redesign or a complex new feature before it reaches your full user base.
Build alignment, nothing convinces a product team faster than watching a real user struggle with their design.
Tell us about your research goals. We'll propose a study format that fits your timeline and budget no overhead, no guesswork.